Return Policy

Please submit your return request by emailing us at info@calorad.us to obtain RMA number prior to returning any merchandise – it may take up to two business days to process a return request.

Merchandise must be returned in the original packaging as delivered (not opened or damaged). The product returned must be in unopened and re-sellable condition.

Full refund minus 15% restocking will be issued for authorized returns on unopened packages (same as delivered) returned within 30 days of purchase.

A 25% restocking fee will be applied to all returns including refused delivery or for orders canceled after shipping unless pre-authorize by us in writing.

Order Line: 1-888-748-2566